PRIVACY POLICY

Last updated: 26 May 2026

Toygroup (Thailand) Co., Ltd. (“Toygroup Thailand”, “we”, “us”,
or “our”) respects your privacy and is committed to protecting
your personal data. This Privacy Policy explains how we collect,
use, store, and disclose your personal data when you interact
with us, including through our website (toygroup.co.th), our
social media pages, advertisements, lead forms, and direct
communication with our team.

This policy is provided in compliance with the Personal Data
Protection Act B.E. 2562 (2019) of Thailand (“PDPA”).

WHO WE ARE

Toygroup (Thailand) Co., Ltd.
Registration number: 0205568015609
Registered office: 315/86, 2nd Floor, Moo 12,
Nong Prue, Bang Lamung, 20150 Chonburi, Thailand
Email: [email protected]

We are the licensed partner in Thailand for Toygroup play
solutions, Subsoccer products and IKC Play products.

WHAT PERSONAL DATA WE COLLECT

We collect personal data that you voluntarily provide when you:

Submit a contact form, lead form, or enquiry on our website
or social media platforms
Request a quote, consultation, or product information
Visit our booth at an exhibition or trade show
Communicate with us by email, phone, messaging app or
in person
Subscribe to our updates or marketing communications

The personal data we may collect includes:

Name
Email address
Phone number
Company or property name
Job title or role
Type of venue / business
Project details you choose to share (space dimensions,
photos, budget, timeline)
Any other information you choose to provide

We may also automatically collect technical data when you
visit our website, such as IP address, browser type, device
type, pages visited, and time spent on the site, through
cookies and similar technologies (including Meta Pixel).

WHY WE COLLECT YOUR DATA (LEGAL BASIS)

We process your personal data for the following purposes:

To respond to your enquiries and provide requested information
To prepare quotes, designs, and proposals
To deliver products and services you order from us
To send you marketing communications (only with your consent,
which you can withdraw at any time)
To improve our website, products, and services
To comply with legal obligations under Thai law

Our legal basis for processing is your consent, our contractual
obligations to you, and our legitimate business interests.

WHO WE SHARE YOUR DATA WITH

We keep your personal data within Toygroup (Thailand) Co., Ltd.
We do not share your personal data with our parent company or
international partner brands.

We may share your personal data with:

Service providers who help us operate our business, such
as cloud hosting, CRM, email, accounting, and marketing
service providers (including Meta Platforms, Google, and
similar). These providers process data on our behalf and
are bound by confidentiality obligations
Government authorities or law enforcement when required
by Thai law

We do not sell your personal data to third parties.

HOW LONG WE KEEP YOUR DATA

We retain your personal data only for as long as necessary
for the purposes set out in this policy, or as required by
Thai law. Typically:

Lead form and enquiry data: up to 3 years from your last
interaction with us
Customer transaction data: up to 10 years (to comply with
Thai accounting and tax laws)
Marketing data: until you withdraw your consent

YOUR RIGHTS UNDER PDPA

You have the following rights regarding your personal data:

Right to access your personal data
Right to request correction of inaccurate data
Right to request deletion of your data
Right to object to or restrict processing
Right to withdraw consent at any time
Right to data portability
Right to lodge a complaint with the Personal Data Protection
Committee of Thailand

To exercise any of these rights, contact us at
[email protected]

SECURITY

We implement reasonable technical and organisational measures
to protect your personal data from unauthorised access, loss,
or disclosure. However, no method of transmission or storage
is completely secure, and we cannot guarantee absolute security.

Our website uses cookies and similar technologies, including
Meta Pixel, to understand how visitors use our site and to
deliver relevant advertising. You can disable cookies through
your browser settings, though this may affect site functionality.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest
version will always be available at toygroup.co.th/privacy-policy
with the updated date shown at the top.

For any questions about this policy or your personal data,
contact us at:

Toygroup (Thailand) Co., Ltd.
Email: [email protected]
Address: 315/86, 2nd Floor, Moo 12, Nong Prue,
Bang Lamung, 20150 Chonburi, Thailand